Policy 10.00: Grievance Procedure

       In accordance with the policies and procedures that govern Missouri Southern as a whole, faculty, staff and students who feel that they have not been accorded their due rights are entitled to grieve the action or lack of action against them. An individual can grieve an action, or lack of action, that was taken against him or her by following the procedures listed in Procedure 10.1.0.


Procedure 10.1.0: Grievance Procedure:

       A faculty member, staff member, or student who feels that his or her situation has not been dealt with appropriately should take the following steps. At any point in the grievance procedure a resolution can be negotiated and the parties may end the process.

      If at any time during the grievance process the grieving party requires a disability-related accommodation to participate in the grievance procedures, the request must be communicated to the Coordinator for Disability Services at least five business days prior to any meeting or function.


The following steps should be taken in the order listed:

The faculty member, staff member, or student (grieving party) should meet with the Chair of the Intranet Strategy Committee to discuss the situation and determine whether a solution can be negotiated. If the grievance is related to an action taken by the chair of the Intranet Strategy Committee, the grieving party may choose to by-pass this first step and move directly to the next step.

If after meeting with the chair of the Intranet Strategy Committee a resolution cannot be reached, the grieving party can file an internal grievance with the Director of Information Technology Services (ITS). Forms to begin this procedure are available from the office of the Director of ITS (Plaster Hall Room 224D). Alternative formats of these forms will be made available upon request.

Once the grieving party has completed the form, it should be turned in to the secretary for Director of ITS at which point it will be time/date stamped. The Director of ITS will provide written notification of receipt of the form within two business days.

The Director of ITS will then convene a meeting of the Intranet Strategy Committee to review the grievance. This meeting will occur within three weeks of receipt of the grievance. If the grievance concerns an action taken by the chair of Intranet Strategy Committee, the chair will recuse him or herself from the meeting and will not be a voting member concerning the outcome of the grievance.

The grieving party may be asked to attend the meeting of the Intranet Strategy Committee. The grieving party will receive written notification of the meeting day, time and location at least one week prior to the meeting.

If the grieving party is asked to attend the meeting, the grieving party may bring an advocate with him or her.

Upon completion of the meeting, the Director of ITS will provide a written summary of the outcome of the meeting to the grieving party. The grieving party may request a meeting with the Director of ITS to review the outcome.

If at this point the grieving party is dissatisfied with the outcome of the meeting, he or she may request a meeting with the Vice President for Business Affairs.

The Vice President for Business Affairs will review all documents pertaining to the situation and meet with the grieving party within three weeks of the request for the meeting.

The Vice President for Business Affairs will hear the grievance and render a decision in consultation with legal counsel and the President of the University. A written copy of this decision will be mailed to the grieving party within five business days.

The decision of the Vice President for Business Affairs is the final decision for the institution.