February 28, 2008 9:30 am | Author: Stephen McMillin | Filed Under Policies and Procedures |
New policy helps ITS Support Specialists respond more efficiently. The MSSU Helpdesk is using a new policy to simplify the response profile for any given problem that may arise on the MSSU campus. A copy of the policy follows:
To further clarify the service priorities of the MSSU ITS Helpdesk, this statement will enumerate the response goals of the Helpdesk personnel.
Continue reading Helpdesk Defines Issue Priority, Order To The Queue…
February 27, 2008 8:46 am | Author: status | Filed Under Student Email status |
The email for students is operating normally.
February 26, 2008 12:00 pm | Author: status | Filed Under Student Email status |
@mymail.mssu.edu is experiencing login problems.
MOREnet, our ISP, is experiencing routing problems.
Please check back for futher updates.
February 26, 2008 10:50 am | Author: status | Filed Under Student Email status |
Currently we are experiencing login problems with the @mymail.mssu.edu email accounts.
Our Infrastructure Team is looking into the problem.
Please check back for updates.
February 15, 2008 10:26 am | Author: Stephen McMillin | Filed Under LioNet |
The following Internet Service Providers (ISPs) are known to have compatibility issues with our LioNet service.
Continue reading LioNet/ISP compatibility issues…
February 8, 2008 6:16 pm | Author: Kyle Vann | Filed Under LioNet, Prospective Students, Student ID, User ID |
Have questions about the LioNet web portal? Check this page to find the answers. Topics covered include Logging in, Channels and Tabs, Groups, Calendar, Announcements, and more.
Continue reading LioNet Frequently Asked Questions (FAQ)…
