This document contains some handy tips & tricks for Groupwise.

1. Is there a way to type reminders, store them in the computer and have the system automatically send them later?

1. Write the message
2. Before you click send, click File then click Properties
3. Click the “Send Options” tabselect the “Delay Delivery” check box
4. Click the “OK” button
5. Send the message

2. How do I change the font, font color, or font style in my sent messages?

1. Right-click the text area
2. Click the Font option
3. Click Font again
4. Select the font options (font, style, color)
5. You can also highlight text and right-click the highlighted area to change the highlighted area properties.
6. You can also click the font button before you type your text.

3. How do I change the default size of my GroupWise window?

1. Drag the corners or sides of the GroupWise window to the desired size. Close the GroupWise window.
2. The next time you open the GroupWise window, the size will be changed

4. How do I change the font size of my received mail?

1. Unfortunately, GW does not use its own fonts. If you change the size of the GW font, other Windows applications may be impacted.
2. Right-click the desktop (any blank area)
3. Click Properties
4. Click the Appearance tab.
5. Click Message Text
6. Change the font size
7. Click Apply
8. It will take a couple of seconds for updates to be made
9. Click OK

5. How do I secure GroupWise when I minimize my window?

You have three options to secure GroupWise. All three take about the same amount of effort.

1. Just exit GW each time you are finished. When you need to return to GW just restart. Effort: click to exit GW, double-click to start GW, type password, press <Enter>. Additional considerations: none.
2. You can password protect your screen saver and set the screen saver delay to two minutes (or so). Effort: click to disengage screen saver, type password, press <Enter>. Additional considerations: the screen saver will always come on after two minutes of non-use, another password to remember, others using your computer might get locked out by your screen saver.
3. You can install password protection software to protect minimized items. Effort: click to minimize GW, click to maximize GW, type password, press <Enter>. Additional considerations: New software has to be purchased and installed.

After analyzing all three options, it seems that option 1 might be the best.

6. How do I create a return receipt?

You can change the Send Options of any GroupWise message including Send Options, Status Tracking, and Security. To request a return receipt do the following:

1. Create your message
2. Click the Properties icon (third icon) or press <Alt><Enter> to open the Mail and Phone Properties window
3. Click the Status Tracking tab
4. Under “When opened” click None
5. Click Mail Receipt
6. Click OK
7. Send the message

To get additional help with this task:

1. Start GroupWise
2. Press the <F1> key
3. Click the Index tab
4. Type receipt
5. Double-click “Receipt, return notification”

7. How do I change the display order of the messages in my mailbox? I want the most recent items to appear at the top of my list?

1. Click View on the toolbar
2. Click Display Settings
3. Click Sort
4. Click Date in the “Sort by:” box
5. Click Descending in the “Order:” box

8. How can I view members of a mailing list?

1. Open the address book
2. Highlight the group
3. Click the Information button
4. Click Edit Group

9. How long will messages in my trash last?

All messages in the trash are deleted after 15 days or as long as was set by the user.

10. Can I access my mail from another computer or in another building?

Yes

11. How can I use the tab key when writing a message?

Use Control-Tab (Ctrl-Tab) instead of Tab.

12. How can I set GroupWise to check my spelling automatically?

1. Click Tools
2. Click Options
3. Double-click Environment.
4. Click Check Spelling Before Send
5. Click OK

13. How can I avoid having to print a long list of recipients when I print a message that has been sent to a large number of addresses?

When a message is sent a large number of users, all of the users’ names are printed when the message is printed. At times, this can be a waste of paper. Unfortunately, there is not a good way to disable printing From, To, Date, and Subject. There are two solutions to this problem, one for the recipient and one for the sender.

Recipient:

1. Open the message
2. Click reply
3. Click OK (to reply to sender only)
4. Click file
5. Click print
6. Click print
7. Click cancel (to cancel the reply)

Sender (when sending a message to a large number of recipients):

1. Specify your address in the “To:” box
2. Specify all of the other addresses or distribution lists in the “Bc:” box.

14. How can I add members to or delete members from a personal address list?

1. Open the address book and select (click) the personal address list
2. Click the “Information” button
3. Click the “Edit Group” button - the members of the list will appear in the right-hand box
4. To delete a member, select (click) the member’s name and press the “Delete” or “Del” key
5. To add a member, click the “Novell GroupWise Address Book” tab, select the name that you wish to add (the easiest way to do this is to just type the last name), and click the “TO:”, “CC:”, or “BC:” button
6. When you are finished adding and deleting names, click the “Save Group” button and click the “OK” button
7. Close the Address Book

15. I lost the From, Subject, Date, etc column from my mailbox.

You can drag any gray column heading box (From, Subject, Date, etc) off the heading bar. Doing so will get rid of that column of data. To restore any gray column heading box, right-click the blank area in the heading bar and select the column heading that you wish to add.

Note: you can also resize columns by dragging the edge of any gray column heading box to the left or right. You can also change the order of the columns by dragging the gray column heading boxes to the left or right.

17. How can I make a template message?

In case someone wants to make a DRAFT message, for instance a daily newsletter that is sent out everyday, with a few minor changes, and not have that message deleted every time it is sent, the following could be done.

1. Create the base of the message, including the recipients.
2. Save the message as a DRAFT in the Work in Progress folder
3. Highlight the Work In Progress folder
4. Drag the message to the desktop (a GroupWise mail icon will be created)

Now, when you need to send a message using the draft, double click on the icon from the desktop, make your changes, and send. Your draft will always be on the desktop for future reference. These could also be stored in a folder on the desktop, or placed in the start menu somewhere.

18. How do I change the way my GroupWise toolbar looks?

You can easily change the way the GroupWise toolbar looks. The toolbar is the group of buttons near the top of your GroupWise screen. You can make the buttons larger, show the buttons with text, and add or remove buttons. To change the way your toolbar looks, just right-click anywhere on the toolbar and click the “Properties” command. You will see two tabs. The “Show” tab will allow you to change the appearance of the buttons. The “Customize” tab will allow you to drag new buttons to the toolbar or drag existing buttons off the toolbar. Click the OK button or press the Enter key to save your changes.

19. How can I undo a typing mistake that I have made? I do not see an Edit/Undo command.

Like most Windows programs, GroupWise will let you undo your last action by holding down the Ctrl key and tapping the Z key (Ctrl-Z).

KB: A0501-01-06-01